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Privacy Policy

At FeedbackBuddy, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services.

1. Information We Collect

  • Personal Information: When you register with FeedbackBuddy or use our platform, we collect personal information such as your name, email address, and feedback responses.

  • Non-Personal Information: We also collect non-personal data, including usage statistics, IP addresses, browser types, and device information to improve user experience and site functionality.

  • Cookies: We use cookies and similar technologies to track site activity, enhance your experience, and provide personalized services.

2. How We Collect Information

  • We collect information directly from you when you interact with our platform (e.g., filling out feedback forms, registering for an account, or subscribing to communications). Additionally, we may use automated tools (e.g., cookies, web beacons) to collect usage data and improve our services.

3. How We Use Your Information

  • Feedback Analysis: To analyze and improve the feedback you provide, helping businesses enhance customer or employee experiences.

  • Service Improvement: To enhance our platform, personalize your experience, and offer targeted recommendations or updates.

  • Communication: To send you important updates, newsletters, and marketing communications, provided you have opted in.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as data hosting and analytics.

  • Legal Requirements: We may disclose your information if required by law or to protect the rights, safety, or property of FeedbackBuddy or others.

  • Business Transfers: If FeedbackBuddy undergoes a business transaction, such as a merger or acquisition, your information may be transferred as part of the deal.

5. Data Security

  • We implement industry-standard security protocols to protect your data, including encryption and secure server connections. However, no method of transmission or storage can be guaranteed 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

  • We use cookies and other tracking technologies to track your activity on our platform and improve your experience. You can manage your cookie preferences via your browser settings. Disabling cookies may affect the functionality of the platform.

7. User Rights and Control Over Your Data

  • Access and Correction: You have the right to access, correct, or update your personal data stored by FeedbackBuddy.

  • Data Deletion: You can request the deletion of your personal information, subject to legal requirements or business needs.

  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the emails or contacting us directly.

8. Retention of Data

  • We retain your data for as long as necessary to provide services, comply with legal obligations, or for other legitimate business purposes. When data is no longer needed, it will be securely deleted.

9. Children’s Privacy

  • FeedbackBuddy does not collect personal information from anyone under the age of 13. Our platform is not intended for children, and we do not knowingly collect or solicit information from children.

10. International Data Transfers

  • If you are located outside of the country where FeedbackBuddy is based, please be aware that your data may be transferred to, processed, and stored in a different jurisdiction. We will take the necessary steps to ensure compliance with applicable data protection laws.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, with the updated policy’s effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

12. Contact Us

  • If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
    Email: [support@feedbackbuddy.com]
    Address: [Your Company Address]

This Privacy Policy reflects the specific needs of FeedbackBuddy while ensuring user privacy and compliance with relevant data protection regulations. Make sure to adapt it as necessary based on the legal requirements in your region.

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